I admit it, I wear a Fitbit – a personal fitness device that tracks my daily activity, including the number of steps I’ve taken and my heart rate. As I monitor my progress, I started thinking about how the Fitbit experience is like a credit union (bear with me). A key indicator of overall fitness is heart health, which made me think of how to measure the health of a credit union. One of the most important components of a healthy credit union is its workforce.

Why HR is Critical to the Success of Your Credit Union

A positive experience yields higher profitability. Think about your favorite product or service. What makes you loyal to that product? How can you make that same connection internally?

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