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In both her professional and personal life, Alissa Sykes has always focused her internal lens on improving efficiency. As vice president of lending at Sunmark Federal Credit Union in Latham, N.Y., Sykes’ responsibilities include overseeing all aspects of lending, including mortgages, home equity loans, consumer and business loans, loan servicing and collections.

“I love learning and trying new things,” Sykes said. “A title doesn’t make a leader. I look for people who are willing to push out of their comfort zone and go against the grain in a collaborative way.”

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