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Jeff Rendel

A common item for discussion at planning sessions is innovation. “How can we be more innovative?” is a question boards ask their chief executive as both parties look to their credit union’s future. While innovative solutions for members is the telling result, your culture – and how it advocates innovation – is the leading driver for implementation.

Like many initiatives, if the culture doesn’t fit and strengthen the strategic plan, execution faces an uphill trek. When the culture for innovation is relevant, the right innovative products, services and processes will follow. If you’re the CEO, here are six steps that will help you lead a culture that substantiates innovation.

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