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The $260 million East Idaho Credit Union in Idaho Falls, Idaho recently upgraded its document presentment system, and in the process increased the efficiency of its lending procedures by adding electronic signature capabilities.

The credit union, which serves more than 34,000 members, is now using IMM’s TotaleAtlas to map documents, enabling its loan officers to prepare necessary lending forms in half the amount of time it took them previously. Since deploying the Linden, N.J.-based company’s solutions in August 2014, the credit union has also observed that documents now reach their final, archived destination in half or even one-quarter the amount of time it once took them.

Prior to selecting IMM, East Idaho Credit Union did its due diligence in vetting several other organizations. In the end, the credit union settled on IMM to fulfill its document presentment needs as well as to obtain the e-sign piece.

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Roy Urrico

Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).

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