A lot has changed since first credit unions opened in 1852. Today, members manage their finances through a variety of digital platforms including PCs, tablets, and mobile phones

According to the “2014 Online Banking” report, mobile banking adoption has experienced double- to triple-digit growth over the last few years. This explosive growth is driving consumers to use digital channels to learn about financial products, and even apply for products.

The explosive growth of digital channels has spurred a debate about whether branch-based credit unions days are numbered? My opinion: not at all.

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