The $1.68 billion Ascend Federal Credit Union in Tullahoma, Tenn., announced the grand opening of three new branches in the Nashville area equipped with virtual drive-thrus.
Each branch is equipped with two NCR VTMs. Members can conduct automated transactions while interacting with member service representatives via video. Touchscreen features allow users to withdraw cash, make deposits, cash checks, and make account payments, transfers and inquiries.
Ascend partnered with the Atlanta-based NCR and Diebold in Hamilton, Ohio, to make the interactive channels possible. The architectural design was overseen by NewGround, a St. Louis-based global design firm.
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