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AUSTIN, Texas — When it comes to burnout, take a moment and look at whatever is happening through 30-year goggles.

“It’s so easy, as people to brush aside the people that aren’t perfect (to us) but put on your 30-year goggles and pretend you’re in their family and it’s something totally different,” said Andy Janning of No NET Solutions to the CU Water Cooler Symposium audience. “Think of them as people whose stories matter and will matter 30 years from now. You’re not just impacting members today, but that family for generations.”

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