The ITenvironment in today's financial services industry has becomehighly distributed, with branch offices and remote workers spreadacross thousands of miles and systems ranging from servers tomobile devices to kiosks.

This can be a tricky environment for any organization to manage,but credit unions often face additional challenges. Unlike theirlarger counterparts, many of them have limited resources that canonly support a small IT staff.

Remote support technology can be a useful way to address thisissue, however, without the proper security considerations someremote access tools can inadvertently open organizations up to databreaches.