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Ask a roomful of IT managers and chief information security officers at credit unions if the users are their biggest information security risk and almost every arm in the room will go up.

Ask how many have implemented a training program to deal with information security at their credit union, however, and the number of hands raised will likely dwindle. Then ask how many have training programs in place where they can benchmark their results. Unfortunately, the number of hands raised usually plummets.

So, if they agree that information security is one of their biggest risks, why aren’t CISOs and IT managers doing more about security training?

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