Mobile has been an importantstrategic investment for credit unions for some time now, so it isno surprise that many credit unions have launched a host ofsophisticated apps to drive member engagement. Today's mobilebanking apps now feature a wealth of capabilities including fundstransfer, remote deposit capture, personal financial management,debit card on/off functionalities and bill pay.

For the past few years, mobile RDC was generally considered oneof the largest drivers in moving members to the mobile channel, butthe popularity of mobile bill pay has begun to eclipse it inimportance. In fact, the number of U.S. online households usingmobile bill pay doubled from 8 million in 2012 to 16 million in2013, and this level of adoption is only expected to continue togrow. AlixPartners reports that by 2018, 24% of all bill paymentswill be made on mobile devices.

As a result, it is now more important than ever that creditunions offer a mobile bill pay functionality to attract and retainthe next generation of members, especially to ward off similarofferings from their larger, national competitors.