In May, the National Federation of Community Development Credit Unions' annual conference in Detroit prompted stories of how Henry Ford famously paid his factory workers such a generous wage, they could afford to purchase their own Model T.

Contrast that with statistics Callahan & Associates posted on its blog this week regarding call centers. Among them was a graph that said the mean hourly wage for call center reps is nearly double the national minimum wage.

That may sound encouraging, but $13 an hour doesn't support a single adult, much less a family.

Continue Reading for Free

Register and gain access to:

  • Breaking credit union news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.