The $531 million Community Choice Credit Union on Monday moved toward a future without teller lines, according to an announcement from the Royal Oak, Mich., institution.

The 53,000-member credit union will remodel its existing eight branches to eliminate teller windows and will build a ninth branch without them.

"We believe that our members make the best financial decisions when they are most comfortable," said Philip Cooper, chief operating officer. "With these changes, we will offer hands-on and engaging support for those who need it, as well as high-tech and self-serving options for those who prefer independence. This is the future of banking."

Continue Reading for Free

Register and gain access to:

  • Breaking credit union news and analysis, on-site and via our newsletters and custom alerts.
  • Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders.
  • Educational webcasts, white papers, and ebooks from industry thought leaders.
  • Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, and

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.