Credit unions should take care to protect interchange income when evaluating opportunities to participate in digital wallets, suggested one CUSO executive.
They also need to make sure that members understand to use their credit union debit or credit card in merchant payment apps, said Caroline Willard, EVP at CO-OP Financial Services in Rancho Cucamonga, Calif.
"We all understand it's all about keeping the credit union card as the top of wallet," Willard said. "And that applies in the digital world as well."
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