The majority of credit unions have fully embraced electronic cash letter processing by installing scanners in the back office of their branches. They capture items electronically using what the industry today calls “branch capture.”

Today, the question on the minds of credit union executives is, “What are the opportunities to extract more value from my existing image-based item processing solution?” As a result, credit unions are looking to additional capture points, especially at the teller line, at the ATM, and with the smartphone. Expanding remote deposit capture capabilities will help to reduce transaction costs, improve service levels and boost employee productivity.

Teller capture is the primary focus for credit unions that are investing in new branch technology in 2014. Fraud reduction and shorter processing times intrinsic to teller capture mean that both employee productivity and member service improve.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including and

Already have an account?


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including and

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.