C.U. Members Mortgage Corp., a mortgage processing CUSO that serves 10 Connecticut credit unions, received a cease-and desist order and the promise of a civil penalty on March 14 from the Connecticut Department of Banking.

The violation involved incorrectly filing paperwork for fourth quarter 2013, according to Dottie Owens, president/CEO of the mortgage servicing company.

“It was that stupid call report,” said Owens, who will mark 30 years with the two-person firm in June. “I work with the National Mortgage Listing Service and thought it had been filed, but apparently I didn't push all the right buttons.”

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