One of out of five Gen Y'ers has never written a paper check and diverse electronic channels are increasingly the way to serve this demographic, a new study concludes.
The Money Mindset Index from Western Union Bill Payments also found that 64% of Gen Y'ers pay half or more of their bills electronically, 55% plan to pay more bills online in the next six months and 74% prefer to receive paperless statements.
So how to best capture and retain this demographic that increasingly doesn't deal with paper coming or going?
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