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Today’s financial services customers are linked-in, online and well versed in navigating the cyber-universe.

That’s why credit unions wanting to grow must adopt a “mobile first” digital strategy in order to reach a growingly diverse audience, CUNA Mutual Group’s Kevin Miller told attendees Tuesday at the Online Discovery Conference.

Also from Online Discovery: Investment, Insurance Products are ProfitableDiverse Lending Opportunities Abound

Miller, vice president of information technology, said the explosion of digital devices has changed the business landscape, driving stalwarts like Eastman Kodak all but out of business.

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