Some of the focus group participants said credit unions have not marketed their business services to them. All said online banking was the most important product to have.

A focus group made up of representatives from 10 large businesses in varying industries said credit unions just don’t have the products or technical expertise they need from a financial institution.

The focus group was coordinated by a market research firm for CU Business Group in Portland, Ore., the business services CUSO said.


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