For the second consecutive year, car dealerships are reporting an increase in financing satisfaction thanks to strong support from auto lenders.
According to the J.D. Power 2013 U.S. Dealer Financing Satisfaction Study, overall dealer satisfaction with prime retail credit lenders was 890 on a 1,000-point scale, an increase of five points from 2012, while retail leasing satisfaction was 896, up five points from last year's figure.
The study, which was based on responses from 3,962 dealers surveyed between March and April 2013, examined dealer satisfaction with lenders in four finance areas: prime retail credit, sub-prime retail credit, retail leasing and floor planning.
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