The $155 million Pioneer West Virginia Federal Credit Union hasopened what it said is the first branch it has built from theground up.

The new facility in Hurricane, W.Va., in Putnam County just westof Charleston, was designed to eliminate barriers, said ShannonBradley, vice president of member experience at the 13,100-memberPioneer West Virginia.

“We really tried to eliminate any barriers with the design ofour lobby. The goal was to keep the feeling very inviting to allowfor more conversation and relationship building, a value that wefeel sets us apart as a financial institution and is at the core ofwho we are as an organization,” Bradley said.

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