The $539 million, 53,000-member OrionFederal Credit Union in Memphis, Tenn., plans to use a newteller imaging system integrated with its existing check fraudmanagement program.

Orion FCU will be using the ImagePoint Teller solution fromBluepoint Solutions of Henderson, Nev., along with its existingDeposit Chek service from Early Warning Services ofScottsdale, Ariz., the companies and credit union said.

Orion FCU has been using Early Warning's services since 2005 andsaid the new Bluepoint Solution software will add a real-timemodule that uses Early Warning's database to notify tellers inreal-time of checks likely to be returned, based on such factors asprevious history of NSF returns and closed accounts.

“Previously, our tellers were making judgment calls based on thevalue of a check, utilizing a separate scanner and waiting toreceive a decision. By leveraging the integration between Bluepointand Early Warning, real-time return notification is built into thecheck scanning process, providing the teller with immediate,plain-language information to make a decision to place a hold orrefuse the check,” said Stuart Harrington, general counsel at OrionFCU.

“Just as important, the teller can deflect any blame from themember to the check and educate the member on the issue, turning anegative experience into a member-focused opportunity,” Harringtonsaid

Bluepoint Solutions said it now provides payment processing andcontent management solutions to more than 1,400 credit unions andcommunity banks.