CHICAGO — An academic who has studied the near bankruptcy and recovery of Lego used that company's experience to urge credit unions to be careful about how they use innovation.
David Robertson is professor of practice at The Wharton School at the University of Pennsylvania and author of a forthcoming book “Brick by Brick: How LEGO Rewrote the Rules of Innovation and Conquered the Global Toy Industry.”
He spoke Tuesday to credit union industry executives gathered or the CO-OP Financial Services THINK 13 conference, held at Chicago's Swissotel from April 29 to May
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