While exterior ATMs and night depositories offer convenience and easy access, security should be a primary concern to keep customers safe. Incidents of crime can have an impact from a brand reputation and liability perspective with lasting repercussions. Since there are no federal laws and regulations in only 13 states, the onus is upon credit unions to establish processes that deter crime as much as possible.

Parameters for the policy should include systematic inspections of the functionality of exterior lighting and the implementation of a regular maintenance schedule of fixtures surrounding ATM and night depositories. It is also important to record and document the various inspections and maintenance performed so these efforts can be easily referenced, reviewed and evaluated. This information can be critical for any potential legal action to substantiate that the institution took every reasonable measure to create a safe business environment for customers.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?


© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.