Search
 
Commentary

Commercial Loan Growth May Hinge on Customer-Facing Technology

In todays world, customers are using technology like never before when it comes to their finances: online banking, bill pay, and so on. Increasingly, business customers are expecting the same ease of use when interacting with their lenders and vendors. Simultaneously, pressure to increase commercial and industrial loans across all...

By James Walter | Updated on April 10, 2013

In today’s world, customers are using technology like never before when it comes to their finances: online banking, bill pay, and so on. Increasingly, business customers are expecting the same ease of use when interacting with their lenders and vendors. Simultaneously, pressure to increase commercial and industrial loans across all financial institutions has risen, as has the scarcity of these opportunities since the recession.

In order for credit unions to increase their C&I lending portfolio in a measured, profitable manner, they must evaluate and employ customer-facing technologies. Back-office improvements alone will not appeal to those customers who bring in a sizeable portion of revenue; efficient processes and cutting out the busy work will.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?

 

Recommended Stories

At Least We Have the CFPB

At Least We Have the CFPB

Henry C. Meier, Esq. |

Regulatory sarcasm reaches new heights in today's bank-failing world.

The Appraisal Bias Conundrum

The Appraisal Bias Conundrum

Henry C. Meier, Esq. |

Credit unions should consider any additional steps to take to ensure that your appraiser will not be accused of bias.

Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.