Collectively, credit union results are improving and that's a positive sign. However, there are far too many of us who are not growing and are frankly just trying to survive.
To survive in a more and more unpredictable environment and to thrive in economically difficult times, credit unions must reinvent themselves. Internally, credit unions have to wisely leverage internal and external resources and encourage creativity and collaboration. Externally, they must learn how to serve changing consumer demographics in a hyper-competitive financial environment.
Scaling Up Microfinance
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