The Consumer Financial Protection Bureau said it will start accepting consumer complaints about credit reporting agencies and will provide “individual level complaint assistance,” according to a blog post from Scott Pluta, assistant director for the bureau's Office of Consumer Response.
“Credit reporting touches the financial lives of nearly each and every American. Credit reports affect whether or not you are able to get a credit card, a home loan, an auto loan, or a student loan, the ability to rent an apartment or get hired, and even tasks as simple as getting a cell phone or electricity for your home,” Pluta wrote Monday in the post on the CFPB's website.
The bureau will help consumers with incorrect information on their credit reports, access to credit files and scores, improper uses of credit reports, and problems with credit monitoring services.
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