A new report from Aite Group says that the growth of personalfinancial management use among American consumers has not metexpectations.
A recent survey by the Boston-based research and advisory firmfound that 58% of U.S. consumers have not used online PFM tools anddon't plan to. Another 14% said they plan to. Fifteen percent ofthose surveyed said they use PFM tools exclusively at their creditunion or bank site, while the rest said they use them either at anon-financial institution site or at multiple types of sites.
The September report's author, Ron Shevlin, recalls a report the firm did on the hot topic ofPFM in early 2010, and observed, “Roll the clock forward to 2012,and many industry publications and conference sessions still talkabout the 'promise' of PFM.
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