It's not a secret that most employees engage in some form of social behavior with their co-workers or friends while at work. It's a safe bet that many break rooms are filled with people sitting and staring at their favorite smart-device while they enjoy their lunch.

These individuals are a classic example of what it means to be "engaged." Imagine if we could take advantage of this seemingly natural desire for people to engage, collaborate and connect within our organizations to improve our business practices. Imagine if we could turn these "social toys" into something more useful, like "social tools."

Most researchers and engagement specialists define levels of engagement using workplace stereotypes that highlight the specific levels of engagement. I choose to define the level of engagement using a few such stereotypes. First up is the least engaged of the bunch, the Worker Bee. The Worker Bee comes to work and does only what is required of them; they fill their role as described in their job description and nothing else.