Stop the madness!
Please. I mean it. Stop. I'm trying to help you out here.
It starts with an email or announcement in a meeting. Good so far, right? The organization is going to survey its employees to determine how engaged they are, or what their ideas for products and services are, or what they need most from their leaders, or something else along those lines. Now, is there anything wrong with asking those types of questions? No, of course not. I'm a big believer in doing what it takes to engage employees in a lot of different ways, including those mentioned above; although I'm not sure why we have to wait for a survey to ask those sorts of things.
But here's where the madness begins, and I bet if you ask your employees they'd back me on this one. What on God's green earth happens to all of that information? And if the first thought that popped into your mind was that it was safely saved in a file somewhere on your computer so you can reference it, then you're already missing the point, because that's exactly where your employees know it is too. Read Matt Monge's complete Mojo Company blog post.
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