X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.

Yes, we’ve all heard it before from companies: “Our people are our most important asset.” If that’s the case, expenditure in developing people should be relatively close if not at the top of the investment list. But the sad truth that’s not usually the way it goes. In fact, many organizations make little or no investment in talent management programs. And, if there is occasional spending, it’s typically done on an ad-hoc basis. And that’s simply a big shame because research shows that there is a direct relationship between talent practices and improved financial performance.

For instance, within the financial services industry there is a strong correlation between employee engagement and business growth. According to Deloitte, one major retail bank found that a 5% increase in employee engagement led to 3% increases in customer loyalty and shareholder value. Tower Watson’s three-year study of 41 multinational organizations found that companies with high engagement levels had 2% to 4% improvement in operating margin and net profit margin, whereas those with low engagement showed a decline of about 1.5% to 2%.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?

Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.