How do you balance member service with operational efficiency?Manage overstaffed branches? Process transactions better? Find outat lunch.

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Check with us online Thursday for the third of the “Lunch WithEd” series from Filene Research Institute. Just go to www.cutimes.com/LunchWithEd.The live stream will begin at 1 p.m. (That's noon in Madison, Wis.,of course.)

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Filene's George Hofheimer and CorePROFIT's Joseph Prunty discusshow credit unions can address the challenge of serving members well(and serving members differently) while keeping operating expensesin line.

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Stop on by.

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Previously on “Lunch With Ed”:

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May 17, 2012 – George Hofheimer and Matt Davis on Gamification andInnovation
May 31, 2012 – George Hofheimer and Ben Rogers on the Secrets of Great Mid-LevelManagers

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