Video teller machines are viable service delivery options that should be considered when the NCUA considers whether to grant charter expansions, NAFCU argued in a letter sent this week to Chairman Debbie Matz.

The trade group sent the letter to Matz, and copied Board Members Gigi Hyland and Michael Fryzel, to ask the regulators to not confuse the machines – which provide a live link to a teller in a remote location – with ATMs.


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