Over the last 20 years, the pressure of competition has increased significantly for credit unions. Many non-depository institutions have entered the lending and transaction account spaces historically reserved for financial institutions. The fast pace of innovation in technology and financial products and services have brought new consumer expectations along with legal, operational, and financial risks. These trends have combined to create significant challenges for credit unions.
Below are five particular areas where competition has required credit union balance sheets and strategies to evolve.
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