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Alert Staff Nip Fraud Attempt at San Antonio Credit Union

Aware staff at $153 million River City Credit Union in San Antonio were able to stop a possible fraud and help capture the suspect.

By David Morrison | Updated on April 13, 2012

Aware staff at the 14,000-member, $153 million River City Credit Union in San Antonio were able to prevent a case of possible fraud and help police capture the alleged identity thief.

“It was a stressful event, but we had assigned everyone in the branch a role in the event we had the chance to act,” said Chris Hanson, a manager at the Texas credit union’s Bitters Branch. “There were no questions about what to do when it happened. We just went to work, because we knew this person would keep trying to cause losses.”

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