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Before attracting younger members, you need to educate them on why they should join your credit union, which was one of the main goals for 2012 at my credit union. 

Being a Gen Y member myself, I realized I had little to no financial education or awareness of credit unions. The way we decided to reach Gen Y is to have Adam Carroll, CEO of National Financial Educators, come to our credit union and present on different financial education topics. Carroll approaches financial education in a way that we had never seen. He puts things into perspective and makes it easy for listeners to understand.

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Peter Westerman

 

Credit Union Times

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