New numbers out of financial technology company Fiserv Inc. on Monday put metrics around the growing sense that digital channels are gaining prominence in banking.
Key numbers reported by Fiserv in its latest Consumer Trends Survey include these:
- 25% of online households have used mobile banking, and 40% of mobile banking users have paid a bill using their phone
- Online bill payments account for 50% of all bill payments made by U.S. households with Internet access
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