Troy B. Hall

Chief Operations Officer

South Carolina FCU

Young professionals need to look beyond 2012. 

They need to DREAM about the credit union they want in 30 years….and then build the plan to make it happen.  At the same time, they need to "Keep Purpose Constant."  The philosophy of "Helping Others to Help Themselves" is relevant today as it was when credit unions began operating in the U.S. in 1909.

Ed Baranowski

Retired President

Fairwinds CU

Three Things:

1.  Credit unions are not financial "market makers" – so, what industry are we "fast followers" of?  How can you avoid the mistakes they made, how can you capitalize on the wins they've had?

2.  Where/How/Why have cooperatives flourished in other countries or other industries?  What business model do they use?  What can be learned from them?

3.  Whom have you helped this month and how did you help them?  What contacts have you made outside of our industry and your workplace?  What skills have you learned and practiced?

eMentor that prefers to remain anonymous

Credit unions need to rethink the following to remain relevant in the future:

What truly distinguishes their CU from financial service competitors in their market?

What are they doing to change their product and service mix to remain relevant to consumers?

Will their delivery systems be able to meet consumers' rising expectations with respect to immediacy?

Teresa Halleck

President/CEO

San Diego County CU