The 11,000 members of the True North Federal Credit Union inJuneau, Alaska, have responded strongly to a targeted offercentered on the credit union's Platinum Visa card.

|

Working with its card processor, PSCU Financial Services, thecard offer from the $113 million credit union garnered a responserate of 9.23% and boosted outstanding balances by 5%. As ofDec. 31, the CU had $7.1 million in outstanding balances in itscard portfolio and almost 2,350 active accounts.

|

The promotion offered a 4.99% annual percentage rate on cashtransactions, including balance consolidation, convenience checks,ATM and other cash advances during a six-week period.

|

This yielded an average balance transfer of $5,000, along with$240,000 in new outstanding balances. In addition, marketing inbranches and online helped the CU bring in $125,000 in brand newbalances, the credit union and company said.

|

“This campaign exceeded our expectations by creating a dramaticlift in outstanding balances while stimulating continued higher useof our credit card,” said Bill Peters, True North's vice president of corporate development.

|

PSCUFinancial Services' team played a vital role in designing thiscampaign to match our objectives,” he added.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.