SAN ANTONIO —The marketplace for American credit unions is aging, getting younger, expects to have a branch to walk into and wants to do everything online, according to the president of one of the major technology firms serving the industry.
"We're in a world now where personal service now means the same thing as self service, and that's a difficult thing to get our heads around," Mark Sievewright, president of the credit union division at Fiserv Inc. said Tuesday at the CUNA Operations & Service Council/CUNA Technology Council combined conference.
"But we need to be as good online as we are in the real world," Sievewright told the conference's general session at the Marriott Rivercenter in San Antonio.
Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.
Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
- Exclusive discounts on ALM and CU Times events.
- Access to other award-winning ALM websites including Law.com and GlobeSt.com.
Already have an account? Sign In
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
