CO-OP Financial Services' point-of-sale transactions were notimpacted when its third-party processor, FIS, experienced an outagewhich shut down hundreds of its ATMs on Friday, an executive withthe payments CUSO said Monday.
|Caroline Lane, senior vice president with CO-OPin Rancho Cucamonga, Calif., confirmed that that the CUSO hadexperience a processing outage starting a little bit after noon andcontinuing until about 3 p.m. PDT when the problem wascorrected.
|It took additional time for all the impacted systems tocompletely recover, Lane explained.
|The processing outage meant intermittent processing for CO-OPATMs, Lane said, but transactions at POS terminals went throughthanks to “stand in” processing arrangements the CUSO had made.
|FIS in Jacksonville, Fla., has not commented on the outage orits cause.
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