Heading through the Beltway traffic on my way to the NCUA offices in Alexandria, Va., as the acting chairman of the agency on Sept. 11, 2001, I learned from radio reports that two of the World Trade Center towers had been hit by commercial jets–obviously no coincidence. But the far-reaching aspects of that day were brought even more to bear when I walked into my offices that Tuesday morning to see the smoke rising outside my  windows that faced the Pentagon.

The truly sickening feeling of being an eye witness to a stunning piece of history and the reality of a great nation under attack was literally all around us as we brought scheduled meetings to an abrupt halt and the leadership team at NCUA chose to send the bulk of our staff home, if they wanted to go, or remain in the NCUA headquarters if they felt safer there. With loss of life mounting in both New York and Washington (as well as in Pennsylvania by noon of that day), most had rightfully elected to go home by mid-day to be with their families as a small handful of us stayed at headquarters until we had accounted for every NCUA employee in New York and Washington as well as the status of credit union employees in branches in and near the World Trade Center and the Pentagon.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?


© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.