The $533 million AltaOne Federal Credit Union in Ridgecrest, Calif., has completed a two-year telecommunications system upgrade that is now saving it $5,000 per month, the credit union and its vendor said.
Voice Smart Networks of San Diego handled the multi-tier upgrade and migration and now also manages the credit union's carrier services.
Aligning accounts to take advantage of more competitive agreements, removing unused lines, eliminating unsolicited fees and other tactics resulted in $5,000 per month savings and a one-time credit from Verizon of more than $100,000, said Voice Smart Network partner Mark Wadnizak.
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