Michael Kelly, the new CEO of PSCU Financial Services, believes credit unions have to significantly improve their payment products and services if they want to remain relevant to their members or even in existence over the long term.
PSCU's board of directors named Kelly president/CEO this past March after the death of PSCU leader David Serlo. Kelly assumed his duties on May 1.
Kelly had been a payments executive at Fiserv and a relative unknown to many CUs before accepting the job at PSCU. He credited his awareness, which he acknowledged sometimes bordered on an obsession, with the changing payments landscape in part for getting the position.
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