Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Source: CU Direct

NEWPORT BEACH, Calif. — CU Direct CEO Tony Boutelle had several bits of advice for credit unions. First and foremost was to be more assertive and be where your members are with online and mobile apps.

“Give a member a delivery channel, and they will take it,” Boutelle remarked at a client conference last week. He observed that online transactions are the now, but mobile is expected overtake that sometime between 2015 and 2019, so credit unions must be prepared. However, that does not mean other delivery mechanisms can fall by the wayside, because all of credit unions’ delivery systems are experiencing growth.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times
Live Chat

Copyright © 2022 ALM Media Properties, LLC. All Rights Reserved.