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LAS VEGAS — If three of the industry-notable CUSOs could go back in time and apply what they know now to what was happening during the pitch-and-launch phase, the lessons would be aplenty.

Speaking at an interactive session during NACUSO’s annual conference last week were Mike Atkins, CEO of Open Technology Solutions; Kirk Drake, CEO of Ongoing Operations LLC; and Paroon Chadha, vice president and co-founder of Passageways. Each shared some of the lessons they learned in building their CUSOs.

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