Effective regulations, strong work by volunteers and extensive outreach efforts are the keys to the future success of credit unions, NCUA Board Chair Debbie Matz said in an address Monday at a meeting of the CUNA Volunteer Institute in St. Thomas, Virgin Islands.
She noted that the agency's strong regulations had saved the NCUSIF millions of dollars and that it takes a "tough love,'' approach.
"In a very real way, the toughness is driven by the love,'' she said.
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