Within hours of the Deepwater Horizon explosion, Glenn DaGian was on the phone.
He had retired a year earlier after working with BP and Amoco for 30 years. He wanted back in the game.
"Every day thereafter, for about a week, I kept saying, do you want my help, do you want my help?" he says.
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DaGian watched from the sidelines as BP executives declared it was not their accident, blamed their contractors and made the company look arrogant and callous. The company's response has become a textbook example of how not to do crisis management. Read full NPR story.
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