Texas credit unions are getting online help from NCUA ChairmanDeborah Matz in how to write comment letters to the agency.

The Texas Credit UnionLeague said it arranged with the NCUA head to assist CUmanagers on the writing chore via an exclusive Web video afterfinding industry misunderstanding and resistance to the commentprocess

Many CEOs, it turned out, found the letter-writing procedureintimidating or did not fully understand correct steps, the leaguesaid.

“The league has been on a mission to increase the number ofcomment letters written from credit unions to regulators and overthe last three years … has launched major efforts on everythingfrom Reg. Z to interchange,” said a league release. With broaderinput from CUs, “NCUA can write final rules that avoid unintendedconsequences and impose the least possible burdens.”

The more credit unions understand how the process works, “thebetter positioned they are to provide feedback to NCUA,” said theleague.

The league said the five-minute video was produced last month inMatz's offices and is a follow-up to a recent webinar it hosted oncomment letter writing.

”Chairman Matz offered to do the brief video from the NCUA'sperspective,” said the league noting the video covers basic writingtips “as well as guidance on what elements are of particularconcern” to the agency.

“We appreciate the chair's willingness to give her time to thiseffort,” said Buddy Gill, chief advocacy officer for TCUL. “We allrecognize that following Dodd-Frank, a tremendous amount ofattention will be required on the regulatory advocacy part of theequation. The more comfortable credit unions are reaching outduring the comment call process, the more likely we are to achieveour mutual goal of assuring safety and soundness while continuingto be effective in serving our members.”