In two separate workshops, a group of Pennsylvania credit union CEOs got an earful this week from a group of Gen Y students who found some fault with everything from "wordy internet postings" to still poor explanations on CU structure, awareness and methods to join.
The focus sessions, sponsored by the Pennsylvania Credit Union Association in Lancaster and Monroeville drew two panels of randomly selected high school and college age youth and was part of a first-of-its-kind Gen Y "CEO Leadership Workshop" program.
The 60 CEOs from both Philadelphia and Pittsburgh CUs heard from the Gen Yers that while immersed in the Internet and electronics they still prefer "brick and mortar" branches to do everyday transactions.
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