The $415 Million Smart Financial Credit Union has rolled out instant issuance for debit cards.
Working with its card processor TNB Card Services, the 80,000 member credit union adopted instant issuance as a means of improving debit card usage and to make the cards more convenient for members.
The new program allows members the convenience of opening a checking account and receiving their personalized instant issue debit card within minutes, ready to use at ATM machines, stores and businesses, the credit union said.
Traditionally, when members open a checking account, it may take up to 15 days to receive the debit card and personal identification number in the mail, the credit union explained. Smart Financial's new instant issue debit card offers members immediate access to their funds, eliminates unnecessary wait time for standard mail and the need for temporary checks, and is safer by putting the debit card directly into the member's hands. The instant card also provides a much quicker turn-around in the event that a member's debit card is lost or stolen.
"Improving convenience and service for our membership at every access channel is very important for our credit union," says Mike Warrell, SVP Member Service. "The instant issue of debit cards allows new and existing members access to their money through a secure debit card immediately upon opening an account. This is just one of the many freedoms that membership at Smart Financial Credit Union offers."
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